Front Desk Receptionist/ Counsellor – Ideal job for College Student

Years of Experience: 1-2 years, preferably in a consultancy or educational institute.

Front Desk Job Description: The Front Desk Receptionist manages customer visits and inquiries, as well as assists with administrative tasks as requested by other department managers in the building.

☆Duties And Responsibilities:

1.     Answer and direct all calls in a professional, friendly manner and take complete and accurate messages with the current date and time and deliver messages to the appropriate party as soon as possible.

2.     Greet all incoming clients, youth, and visitors with a warm and friendly welcome and manage check-in process for appointments and classes

3.     Perform data entry of new student profiles and update existing ones in the system.

4.     Check-in for class or appointment, complete and/or update student’s information in the system.

5.     Address and resolve customer questions and issues and maintain contact logs as necessary in student’s list system.

6.     Receive and process registrations for classes, training appointments, etc.

7.     Assist with creating and updating Excel spreadsheets and graphs.

8.     Update and help maintain social media platforms and blog posts.

9.     Assist with email marketing and client relationship management projects.

10. Performs other duties as assigned.

☆Position Requirements:

1: Graduation from High School, some college experience

2: Excellent verbal, written, communication, and interpersonal skills

3: Exceptional organizational and multi-tasking skills and ability to prioritize work flow according to immediate demands in a fast-paced environment

4: Excellent skills with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook

☆Starting Salary: 22,000/- per month dependent upon skill set and level of responsibility.

Forward resume and completed application to:
samrat.khadka@cihe.edu.au