Telesales Leader

• Managing time well, always available for the agents.
• Helping the agents improve by clearly communicating what they need to do to meet the company’s goals and the expectations of management.
• Coaching agents and helping them adopt the successful behaviors that lead to results.
• Giving the agents the right technology they need to improve their performance, drive up productivity, and cut out the tedious and repetitive tasks that agents are not paid for.
• Helping create sales processes that reflect how customers want to buy. Meeting the sales target set by the management.
• Associating analytics with every sales process in order to ensure ongoing improvement.
• Continuous Monitoring and Evaluation of the agents.
• Measuring agent’s performance objectively and creating a level playing field.
• Setting high expectations for each team member and appraise and review results on a regular basis.
• Praising good performance in public and consistently celebrate high achievement.
• Helping agents to increase the chances for closing the sale and helping them to close sales for then if needed.
• Generating hope and optimism throughout the sales department and help team grow and win against an overwhelming tide of adversity.
• Diagnose and resolve sales performance problems.  

Job Specification: 

• Excellent in English communication.
• Should have good computer knowledge and Web.
• Highly motivated, smart, energetic and commanding.
• Should be able to work at night shift and flexible with timings.

Preferred Educational Qualification:   Intermediate

Educational Description:

• Should have at least +2/Intermediate passed and must have previous call center experience.
  
  

Other Specific Requirements:  

• Should be able to work at night shifts.

Email: vertexwebsurf@gmail.com, info@vertexwebsurf.com