Service Engineer

Vaidya's Organisation of Industries and Trading Houses (VOITH)

VOITH or Vaidya's Organization of Industries & Trading Houses, is one of the most dynamic and leading business houses in Nepal and is dedicated to integrity, excellence and leadership. It represents a wide range of integrated trading houses, industrial enterprises, services, consturction activities and educational academies. VOITH is committed to the development of the country in its entirety and, therefore, supports those business activities that help shape the future of Nepal. The organisation has been given priority to industries that contribute greatly to the social upliftment of the Nepali people. Hence, labour-intensive, agro-based industries are VOITH's priority as we are convinced that such undertakings help raise the living standard of Nepal's poorest people, the bulk of whom are farmers. The VOITH organisation today employs more than 7,000 people and prides itself in its staff who represent some of the best managerial potential in the country.

Details / requirements:

United Traders Syndicate Pvt. Ltd.

VOITH Complex, Anandanagar, Dhumbahrahi-4 , Kathmandu (NEPAL)

REQUIRES

POST : Service Engineer

Number Required: 2 Person

We are looking for a person Male. Female who accept a challenging job involving finance to take complete control, and to promote the sales of internationally well known and repute product. He/She must be dynamic, energetic, decisive and innovative planner with leadership quality beside loyal, honest and sincere.

QUALIFICATION & EXPERIENCES

  • Nepali National
  • Age : 26-40
  • Bachelor in Automobile/Mechanical Engineering or Equivalent
  • Experience 3-4 years
  • Willing to learns and capable to work with team spirit with a demanding workload.
  • Strong commercial awareness and understanding.
  • Pro-active, hands-on, interpersonal and communicate skill.
  • Good command in both English and Nepali (Written and spoken) and able to correspond independently with International Business Houses.
  • Proficiency in operating Computer Packages.
  • Goal-getter, extrovert, energetic, self-initiative, ambitious.
  • Aggressive with a strong drives for success.

JOB DUTIES

The service manager oversees the service department and is typically responsible for:

  • Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers
  • Creating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat business
  • Providing training on administrative policies and procedures for all department personnel.  Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by the automotive manufacturers
  • Keeping up-to-date on manufacturer warranty and policy procedures 
  • Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy

JOB REQUIREMENTS

  • Previous experience as a service advisor/engineer is advantageous
  • Extensive technical background with management training
  • Require strong communication skills to deal with customers, employees and vendors
  • Required to maintain the profitability of their departments while controlling expenses and maintaining customer satisfaction
  • Required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations including hazardous waste disposal, OSHA Right-to-Know and provide necessary training on these regulations and ethical practices

Note: Salary of all above-mentioned positioned are negotiable depending on their qualification and experiences.

 

Special Instructions for Applying:

 

B. By Email: Download job application form available at http://www.voith.com.np/jobs.html. Fill up the form and send it along with your resume, and a scanned passport size photo to hrd@voith.com.np.

Applications will be treated in strict confidence. Reference(s) will not be contacted unless the applicant gives prior approval. Application should reach " VOITH" on or before February 05, 2018

Overview

Category Automotive / Automobiles
Openings 2
Experience 3+ years
Education B.E. in Mechanical
Posted Date 08 Sep, 2016
Apply Before 05 Feb, 2018
City Kathmandu