OFFICERS

Alfa Beta Institute Pvt. Ltd.

The guiding principle at Alfa Betaâ„¢ is to optimize human resource development in order to provide quality services to every client ensuring maximum value possible. We are one of the leading educational consultancy and test preparation center of Nepal having centers in India, Maharajgunj, Putalisadak, Biratnagar, Itahari, Butwal, Chitwan & Pokhara.

Details / requirements:

Guest Relation Officer - 2

(Annual Package- NPR 240,000/annum)

Detailed Job Description / Requirements:

  • Meet and greet all guests upon arrival and departure.
  • Maintains regular contacts with the guests.
  • Obtains guest feedback and if complaints, takes immediate actions to remedy solutions.
  • Records daily activities and complaints in the guest relations logbook and informs the respective department heads for immediate actions.
  • Assists all guests utilizing the Executive Lounge.
  • Attends to all the secretarial needs of guests after the opening hours of the business Centre.
  • Ensures that all the facilities are available to the guests.
  • Ensures that, whenever possible, guests receive personal recognition.
  • Inspects VIP room status and amenities in good order prior to guests’ arrival.
  • Maintains an active presence in the office lobby to greet and assist incoming guests.
  • Give courtesy calls and complete the call log for Performance Monitor daily.
  • Promoting sales by offering accurate information.
  • Assists and coordinates with Front Office reception to ensure consistent service.
  • Handles guest complaints immediately and follows up thoroughly.

Special Instructions for Applicants:

Only short-listed candidates will be called for an interview. Telephone queries will not be entertained.

Kathmandu Alfa Beta Institute Pvt. Ltd.

Human Resource Department, GPO: 9026, Kathmandu, Nepal

E-mail: hr@alfabetaedu.com

Overview

Category Abroad Study
Openings 2
Experience Please check details below.
Education Please check details below.
Posted Date 04 May, 2016
Apply Before 20 May, 2016
City Kathmandu