IT & Network Officer

Job Title

IT and Network Officers

Classification Level

Grade 6

Organizational Unit / Duty Station

(Department / Zone Office / Delegation..... etc)

Support Services /Kathmandu/Finance and Administration/Nepal Delegation

Immediate Supervisor’s Title

Finance and Administration Manager

Number of Technical Reports

(if applicable)

None

Number of Direct Reports

(if applicable)

None

Number of Indirect Reports

(if applicable)

None

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization with 189 member National Societies.  Our work is guided by seven fundamental principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality) and by Strategy 2020, which voices our collective vision and determination to move forward in tackling the major challenges that confront humanity in the present decade.  We act before, during and after disasters and health emergencies to meet the needs and improve the lives of vulnerable people.

The Federation has a country office in Nepal since 1965 and has maintained presence through regional representation or a Country Office as circumstances required, providing support to Nepal Red Cross Society (NRCS) programmes and capacity building. The longer term mission of the Nepal Country delegation is to facilitate organisational growth, technical capacities, partnerships and resource mobilisation that enable Nepal Red Cross Society to deliver on its 6th Development Plan 2011-2015, through the provision technical support, advocacy, representation and coordination functions, in accordance with Strategy 2020 and Federation business lines.

IFRC launched a revised emergency appeal of CHF 84.9 million on 15-May-2015 for Nepal Earthquake, seeking cash, kind and services to cover the immediate and longer term needs of the people affected, and to support the Nepal Red Cross Society (NRCS) in delivering humanitarian assistance to 140’000 families (700’000 people) within 24 months, in the various sectors outlined in the Federation’s revised appeal and emergency plan of action.

The purpose of this position is to provide overall support in IT and Network to Delegation, NS and PNSs staff/office. The IT and Network Officer promotes a client, quality and result oriented approach in the IFRC Country Delegation. The position is for 1 years with possible extension.

Although this position is focused on providing support through the Earthquake Operation Unit and IFRC in the area of  Support Service, the incumbent is considered an integral part of the support system of Nepal Red Cross Society both in the assigned sector as well as the overall capacity building of the National Society. As such it is expected that the incumbent works cooperatively with NRCS when called upon to support.

·         Work closely with staff and provide them required technical support. Set up appropriate and accessible procedures, operating and training manuals.

·         Training the staff in required fields. Provide technical support to the end user when required.

·         Maintain and repair IT equipment as required Supervise the daily operation of IT equipment’s /network/System.

·         Implement the installation of software and hardware installation of IT network equipment’s

·         Liaise with suppliers, service providers and service centres whenever required.

·         Provide first and second level support and maintain the Servers and other network equipment’s in the Delegation and report to the line manager the status of the equipment’s.

·         Arrange and coordinate the IT maintenance and IT equipment services with the support service officers quarterly.

·         Produce regular, timely and accurate basic technical report to line manager

Any other duties assigned by the line manager as required.

1.

Actively work towards the achievement of the Federation Secretariat’s goals

2.

Abide by and work in accordance with the Red Cross and Red Crescent principles

3.

Perform any other work related duties and responsibilities that may be assigned by the line manager

Education

  Required

Preferred

Bachelor Degree in IT and Network

X

Professional training in related field

X

Experience

Required 

Preferred

Minimum 5 years of prior professional experience in IT and Network field specifically 2 years’ experience in INGOs

X

Experience in working in an international environment, preferably with the United Nations or similar organization

X

Experience within the Red Cross and Red Crescent Movement

X

Knowledge and Skills

Required 

Preferred

Excellent professional communications skills, both verbal and written in both English and Nepali

X

A high degree of competence in team-work, commitment to the International Red Cross and Red Crescent Movement and its work, integrity and personal conduct, flexibility and adaptability

X

Sound knowledge of Microsoft Office applications

X

Languages

Required 

Preferred

Fluently spoken and written English and Nepali

X