Delivery Center Assistant

The Delivery Center Assistant is at the facility to ensure delivery operations are running smoothly and provide support to workers. He or she will enforce and monitor CF policies (attendance, delivery center rules), coordinate facility improvements and maintenance, and work to create an overall pleasant work environment. 

1. Responsibilities

• Worker Support
• Check worker attendance
• Help enforce strike rule
• Answer worker queries
• Answer logistical questions (parking, announcements) 
• Direct and help get in touch with the proper POC (pod, PO, etc.)
• Facility Management
• Monitoring facility cleanliness, tea/coffee stations, general environment
• Deliveries, coordinating facility maintenance
• Reporting to Ops team about facility needs
• Placing requests for any facility improvements
• Basic IT support
• Machine and equipment maintenance
• Training on basic IT, contact IT department if any issues arise
• Manage environment
• Coordinate monthly events
• Ensure an overall pleasant office environment
• Decorations - themes or holidays
• Creatively connect people. (Example: Create a system for giving notes of encouragement to colleagues)
• Emergency management (especially nighttime supervisors)
• Training on basic first aid + emergency response 

2. Specific Schedule Requirement

• Schedule will be in 9-hour shifts, 5 days per week
• Evening and overnight work between 2:45 pm - 6:45 am. The schedule will remain consistent, and schedules are typically either: 

1. Afternoon + Evening Shift: 2:15pm - 11:15pm
2. Overnight Shift: 10:15pm - 7:15am

• Weekend work

1. The schedule will be adjusted to ensure that a Delivery Center Assistant still only works 5 days per week. Time off will be allocated throughout the week.

Send us your resume and cover letter to jobs@cloudfactory.com, if you are interested in the position.