Customer Service Representative
Gforce Systems & Technologies <B>(GFST)</B> is a firm based in Kathmandu committed to delivering Value Added Services (VAS) to Telecommunication Companies, SMS banking, Payment Gateway, Card Payment Solutions, Debit/Credit Card management System; complete Customer Care Center/Business Process Outsourcing (BPO) as well as the GPS Tracking Solution Systems/Services throughout Nepal. We assist our clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology and digital marketing.<br /><br />
Details / requirements:
Some of the basic competencies required are:
- Basic computer knowledge
- Work under pressure and cross cultural groups
- Should be polite with pleasant personality
- Ability to answer positively to a pressurized environment and adopt a positive approach to problem solving
- Should be good team player with good interpersonal skills (communication skills - verbal and written & listening skills)
- problem analysis and problem-solving
- customer service orientation
- stress tolerance
Job Description
- Respond promptly to customer inquiries
- Answer telephone, screen and direct calls
- Receive short mail and deliver
- Deals with queries and
- Handle complaints and other grievances
- Provide feedback on the efficiency of the customer service process
Please send your resume to careers@gforcesystems.com. Applicants will be contacted by the GFST management team.
Overview
| Category | Customer Service |
| Openings | 10 |
| Salary | Rs. 0 / Hour |
| Experience | Open |
| Education | Intermediate (10+2) |
| Posted Date | 05 Dec, 2016 |
| Apply Before | 04 Jan, 2017 |
| City |