Customer Service Representative/ Receptionist

Susankya Tech is now seeking highly energetic and passionate individual for the position of Customer Service Representative/ Receptionist to join its growing team.

Responsibilities

• Responding to customer inquiries regarding online merchandise or service orders
• Assisting customers with product selection, answers basic questions, and suggests various product options that are available.
• Analyzing problems and offers solutions. Communicates in a professional manner with clarity, using good verbal and written communication skills at all times.
• Able to handle stressful and difficult situation in a calm and composed manner
• Providing quality customer service through positive and professional interaction with customers in person or by phone
• Performing other related duties as assigned

Requirements

• Bachelors in business or related field.
• Computer experience a must
• Experience working in a call centre an added advantage
• Great communication skills, both written and verbal
• Strong problem-solving and critical thinking skills
• Detail oriented; strong organizational and time management skills

If you have got what it takes and feel that you are the perfect fit for the job then send your application and Resume to careers@susankya.com

Note: Please mention the post that you are applying to on the subject line of your email