Counselor Needed For I.T. Company

Counselor is required to have:

• Establishing a relationship of trust and respect with clients;
• Actively listening to client concerns and empathizing with their position;
• Accepting without bias the issues raised by clients;
• Helping clients towards a deeper understanding of their concerns;
• Challenging any inconsistencies in what clients say or do;
• Helping clients to make decisions and choices regarding possible ways forward;
• Referring clients to other sources of help, as appropriate;
• Attending supervision and training courses;
• Liaising, as necessary, with other agencies and individuals to help make changes based on the issues raised by clients;
• Working to agreed targets in relation to client contact
• Keeping records and using reporting tools
• Knowledge in IT Tools.

Duty and Responsibility

• Greet and welcome guests as soon as they arrive at the office.
• Customer service attitude
• Keep updated records of office expenses and costs.
• Handle the incoming call and reception.
• Handle customers politely
• Report of daily activities.
• Provide basic and accurate information in-person and via phone/email.

How to Apply

Interested candidates can apply by sending their updated resume along with cover letter at sabkura.com@gmail.com for more information vist www.sabkura.com