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Call Center Assistant : Detail

Application Deadline

Tue, 13 Apr 2010

To apply

Please note the application procedure mentioned above and apply accordingly.

Special Instructions

All the applicants are requested to apply to the respective addresses mentioned in the individual job postings and NOT to Websoft International Pvt. Ltd OR JobsNepal.com.
About the Company
Job Overview
  • Customer Service
  • Full Time
  • 1+ years
  • 1
  • Graduate (Bachelors)
  • Kathmandu

Detailed Job Description / Requirements

Ncell (Spice Nepal Private Ltd.) was established in 2004 as the first private GSM operator in Nepal. Since our commercial launch in 2005, we have been successful enough to build a customer base of 2.2 million and high quality network covering 62 % of Nepal. Since October 2008, Nceli has been part of Telia Sonera, a leading European Telecommunication Company present in over 20 countries. Ncell is a local cellular operator working in Nepal and for Nepal. Our goal is to connect everyone living in Nepal by providing network access and telecommunication services that help people and companies communicate in an easy, efficient and environmentally friendly way. As a company we are one big rich multi-cultural family of more than 450 employees including expatriates of 10 different nationalities. At the moment we would like to invite candidates for the following positions: CUSTOMER RELATIONS DEPARTMENT POSITION: CALL CENTER ASSISTANT • The main duties of the call center assistant is handling customer queries and solving the problems over the telephone. REQUIRED QUALIFICATION, SKILLS AND KNOWLEDGE: • Minimum Bachelor degree in any discipline • Experience in the similar field will be an advantage • Good communication skills in both, English and Nepali • Patience and listening skills • Be able to troubleshoot and respond to • customers doubt • Active team player with charming personality and willingness to learn How to apply If you consider yourself as our future employee and believe that you match the profile, please don't hesitate to apply. To apply please follow the below link and proceed accordingly. Website: http://www.ncell.com.np/ncell/career The last date for the application is 13th April, 2010. Note: Published in The Kathmandu Post Newspaper Date: 07 /04/2010

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