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Call Center Assistant : Detail

Application Deadline

Wed, 23 Sep 2009

To apply

Please note the application procedure mentioned above and apply accordingly.

Special Instructions

All the applicants are requested to apply to the respective addresses mentioned in the individual job postings and NOT to Websoft International Pvt. Ltd OR JobsNepal.com.
About the Company
Job Overview
  • Customer Service
  • Full Time
  • N/A
  • 1
  • Intermediate (10+2)
  • Kathmandu

Detailed Job Description / Requirements

With the joint hands of more than 400 employees, Spice Nepal Pvt. Ltd. under the brand name Mero Mobile is heading towards being the leader in mobile market in Nepal. We invite people from all over the country to share their knowledge, to grow with us and to achieve our goal. Spice Nepal Pvt. Ltd., the first private mobile operator established in Nepal has 1.8 million subscribers and 40 percent market share of mobile users in Nepal. Since October 2008, we are the joint venture of TeliaSonera, the globally operating Swedish Finnish Telecommunications Group. In Nepal we have been investing significantly in the network expansion and quality to be able to offer good quality services and customer service for Nepali people in the whole country. At the moment we would like to invite candidates to apply for the following positions: Customer Relations Department Call Center Assistant The main duties of the call center assistant is handling customer queries and solving the problems over the telephone. To succeed in this position you need to have good listening and communication skills and courtesy. You shall be able to troubleshoot and respond to customer's doubt. The qualification required is minimum of 10+2 in any discipline. Should be an active team player with a charming personality and willingness to learn. Should have good communication skills in both English and Nepali. Spice Nepal will offer an existing multinational working environment with colleagues from more than 10 different nationalities. Team working skills and good communication skills along with good spoken and written English are basic requirements for all announced positions. We deploy resources and share knowledge of TeliaSonera Group that guarantees exciting learning opportunities and future prospectives. We are working locally but global reach and contacts are part of our daily work. Please send your application within 7 days to: PO Box: 9900 Or, Email: job@spicenepal.com Kindly include the name of the positions you are applying in the Subject or Cover Letter. Note: Published in the Kantipur Daily Newspaper Date: 16/09/2009

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