Asia DIY Manager

Asia DIY Manager

Location: Ideally Mumbai, though Kathmandu is an option; travel to DIY user sites in Asia will be required as demanded by the job responsibilities

Background

Medic Mobile builds mobile and web tools that help health workers provide better care that reaches everyone. We are focused on identifying and addressing the highest-impact mobile use cases, currently: antenatal and postnatal care, childhood immunizations, stock monitoring for essential medicines, and disease surveillance. We help partners implement mobile tools for these priority use cases to amplify their impact. As of 2014, we also offer our best tools and workflows as a downloadable, guided, “Do It Yourself” (DIY) version of the Medic Mobile platform.

Medic Mobile’s DIY package includes free, easy-to-install, and simple-to-use mobile and web applications which can be deployed by even the smallest organizations and clinics working in the most challenging settings. The package also includes design tools, implementation guides, reference guides for users, and an impact monitoring framework.

Asia DIY Manager 

We are searching for a DIY Manager to support the deployment of Medic Mobile’s DIY package in Asia. The DIY Manager will join a growing team, including a DIY Product Lead, marketing lead, senior designer, software developers, and regional manager in Africa.

Ideally, the Asia DIY Manager will be based in Mumbai, but we are open to Kathmandu as well as other major cities in India. The position will report to the DIY Product Lead. The DIY team is in “startup mode” and the Asia DIY manager will need to work independently to contribute to daily and weekly milestones.

Responsibilities: 

• Champion Medic Mobile's DIY toolkit in Asia, managing outreach to grassroots organizations
• Provide feedback on the DIY toolkit based on testing and user experiences
• Contribute to overall goals for DIY delivery and impact
• Assist with localization of tools, resources and workflows
• Serve as community manager, providing programmatic and basic technical support to DIY users in Asia
• Run local and regional workshops on the DIY toolkit; provide individual remote training sessions where needed
• Support monitoring and evaluation of DIY use in Asia, including, but not limited to, site visits and qualitative data collection and/or analysis
• Support product direction and priorities by gathering insights from users in Asia
• Provide input on marketing and communications strategies to ensure local engagement
• Provide input for DIY funding proposals, where needed
• Work with the Asia Regional Director and Country Leads to guide partners to the right package of support and tools
• Represent the DIY team publicly at events in Asia, where needed

Preferred Qualifications:

• BA or MA in Social Work or Rural Development OR Bachelor’s degree in public health, social sciences or management with experience in field implementation of public health or other social development programs
• Tech savvy; ability to learn to use new technology proficiently 
• Start-up experience
• Excellent oral and written communication skills 
• Ability to collaborate with a distributed team on a self-directed work schedule
• Ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters with minimal supervision
• Work in global health and/or community health systems
• Solutions-oriented approach to challenges
• Fluent in English and either Hindi or Nepali, both speaking and reading/writing; other local language skills a plus; proficiency in both Hindi and Nepali preferred
• Must have current, valid permit to work in India or Nepal

Medic Mobile’s DIY package represents a new approach to reaching last-mile clinics with tools they can use. We expect our tools to lead to improved services at the community and facility level, improving access, adherence, and quality of care for people in under-served communities.

If this role inspires you, please get in touch. Send through a copy of your current CV, along with a cover letter, to Sharon Langevin at sharon@medicmobile.org as soon as your materials are ready. Please include “Asia DIY Manager” in the subject line of your email. Interviews will be scheduled on a rolling basis, and we aim to bring someone on board very soon.