Operations Manager

POSITION SUMMARY


As the Operations Manager you will be responsible for day-to-day activities to ensure smooth operation of the company, its various departments and processes. Reporting to the CEO you will work as a member of the core management team.

Essential Responsibilities


• Coordinate, manage and monitor the workings of various departments concerned with the customer service, human resource, and logistic.
• Contribute to short and long-term operational and organizational planning and strategy as a member of the management team.
• Determine areas which require cost reduction, operation optimization and service quality improvement.
• Establish and implement departmental policies, goals, objectives, and procedures,
• Coordinate with vendors and agencies to ensure that they deliver needed services and products within budget.
• Coordinate with HR team to plan the use of human resources, recruitment and placement of required staff and training them.
• Establish work schedules, supervise staff and monitor and evaluate performance of service department staffs.
• Create periodic managerial reports coordinating with various departments.

Job Requirements and Qualifications


• Preferably Master’s degree in business administration.
• Minimum 4 years experience in operations management or related field,
• Experience in customer service, logistic management will be a plus.
• Ability to identify and anticipate areas of potential disruption or conflict and respond rapidly with an appropriate solution / control strategy.Ability to prioritize multiple tasks while staying organized is a must.
• Exceptional organizational skills and attention to detail.
• Demonstrate leadership ability.
• Excellent in people management and coordination skills.
• Excellent verbal and written communication skills in both Nepali and English.
• Entrepreneurial mindset and a willingness to get your hands dirty.

Benefits


• Competitive compensation package.
• Have a real impact at a fast-growing and exciting startup.

To Apply 


Please send in your CV along with a cover letter to jobs@foodmandu.com within 15th Nov, 2016 describing why you want to join us and why you are suitable for this position.