IT Associate

daraz.com.np

Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.

Details / requirements:

Job Description

  • Install and configure computer hardware, software, systems and networks
  • Respond timely to all kind of technical service issue 
  • Providing technical support across the company (this may be in person or over the   phone)
  • Troubleshoot system and network problems, diagnosing and solving hardware or  software faults

Knowledge, Skills and Abilities

  • Minimum Bachelor’s in IT/ Engineering or  Diploma degree in computer
  • At least 1-2 years of experience in relevant field
  • Problem solving skills and should have ability to achieve immediate result
  • Excellent listening and questioning skills, combined with the ability to interact confidently to establish what the problem is and explain the solution

What we offer

  • International working environment in a start-up setting, and a unique opportunity to learn from the best in ecommerce and online marketing
  • Rigorous training and exposure in team management, leadership, online marketing, business analytics and operations  
  • Five days a week (Monday to Friday), 9 AM to 6 PM working hours
  • Benefit package: Provident Fund, Gratuity, Fuel Expenses, Mobile top ups and data pack, Accidental Insurance, Medical Insurance, Full annual health check-up

How to apply

  • Email with your CV as an attachment to jobs@daraz.com.np. Your email needs to serve as a cover letter  
  • Include in the subject field of the email the title of the job you are applying for
  • If you have been referred by current or past Daraz employees, please mention the referrer's full name and contact information

Job Overview

Category Information Technology
Openings 1
Experience 1+ years
Education Please check vacancy details
Posted Date 11 May, 2018
Apply Before 10 Jun, 2018
City Kathmandu