Customer Service Representative
QPay Pvt. Ltd., incorporated and registered in Nepal has brought forward mobile based payment solution. Our solution facilitates merchants to accept payments via their mobile phones for the products and services rendered. QPay provides a mobile based payment solution and has open up new frontier in the payment system. We aim to utilize cutting edge technology to provide simplified payment solution to all the stakeholders (operators, consumers and merchants). Our solution sees the benefit to digitize the payment system and is focused to increase convenience and enhance payment security for the users.
Details / requirements:
Job Title: Customer Service Representative
Number of vacancies: (Full Time: 2)
Job Type: Full Time
Salary: NPR 10,000
Pay Scale may vary as per experience.
SCOPE OF ROLE:
- Interact with customers to provide and process information in response to inquiries and concerns.
QUALIFICATION AND SKILLS:
- Having an Intermediate degree in management or equivalent field.
- Experience in customer service will be an added advantage.
- Having good working knowledge of basic computer applications.
- Proper handling of customer and active listening to understand customer needs.
- Capable of dealing calmly and politely with public under stressful conditions.
- Ability to make logical and quick decision in difficult situation.
- Excellent verbal and written communication skills in both Nepali and English.
KEY ROLES AND RESPONSIBILITIES:
- Answer phone calls and respond to customer inquiries regarding our application.
- Communicate with different departments based upon a type of query.
Interested candidates can drop their Resume atquepaypvtltd@gmail.com, info@qpay.com.np
Overview
| Category | Customer Service |
| Openings | 1 |
| Experience | Please check vacancy details. |
| Education | Please check vacancy details |
| Posted Date | 05 Mar, 2018 |
| Apply Before | 04 Apr, 2018 |
| City | Kathmandu |