Business Relation Officer

Foodmandu Pvt. Ltd.

Foodmandu is an e-commerce company providing on-demand food delivery service across Kathmandu and Lalitpur. Having started its operation in 2010, Foodmandu has now grown to more than 100 employees serving 60000+ customers from 200+ partner restaurants. We are a customer centric company with high focus on client satisfaction. We are a transparent business with high governance standards and private equity investment.

Details / requirements:

BUSINESS RELATIONS OFFICER

Gender: Preferably Male,

Salary: As per the company rule,

Shift: Full Time (9:30 to 17:30)

Scope of Role

  • Grow and retain existing accounts by presenting new solutions and services to clients.

Key Roles and Responsibilities

  • Develop, prospect and cultivate new and existing business relationships with partner restaurants and other vendors.
  • Conduct orientation programs about the transaction process at new member restaurants/vendor in coordination with customer service team and vendor team.
  • Be in regular communication with partner restaurants/vendors and periodically visit them to foster mutual relationships.
  • Periodically review the transaction data of our member restaurant and offer advice to maximize sales and cross-sell opportunities.
  • Ensure regular update of member restaurant/vendor information and their product/menu listed in Foodmandu’s website and the accuracy of the information.
  • Ensure the brand presence of Foodmandu in partner restaurants/ vendors.
  • Come up with various promotional programs (offers and schemes) in partnership with member restaurants/vendors that helps both sides to increase sales.
  • Provide customer feedbacks to respective restaurant/vendor to help improve customer experience.
  • Coordinate with various departments of the company.
  • Create regular report on progress, accomplishment, plans and challenges related to the responsibilities assigned.
  • Other duties as required. 

Qualification and Skills

  • Ability to connect with new people, friendly, empathetic and positive attitude,
  • Ability to develop, manage, grow and institutionalize relationships,
  • Capable of building and managing a vibrant, long term network of relationship,
  • Strategic thinker with  marketing and research skills,
  • An ambitious and enthusiast with influencing skills,
  • A team player with a customer-oriented approach,
  • Having Bachelor’s degree in marketing, business or a related field,
  • Experience on the related of at least a years as a marketing officer or on similar role,
  • Having own two wheeler and driving license. 

Overview

Category Public Relation / Advertising
Openings 1
Experience 1+ years
Education Graduate (Bachelors)
Posted Date 04 Mar, 2018
Apply Before 03 Apr, 2018
City Kathmandu